Premium hotel housekeeping partnerships
The housekeeping partner behind exceptional stays.
Housekeeping should seamlessly integrate with your hotel, not feel outsourced. Godfrey Group offers managed teams, expert leadership, and real-time quality checks for premium UK hotels.
Your next premium housekeeping partner
Since 2015, Godfrey Group has provided exemplary housekeeping services to the hospitality sector.
Proudly based in North Wales, we support hotels and holiday parks across the UK, partnering with brands including Hoseasons, Landal, Haulfryn and Lovat.
We are trusted for our reliability, professionalism and dedication to consistently delivering efficient, high-quality housekeeping.
- Protecting your guest experience
Every room and public space is prepared with care, consistency and close attention to detail.
- Supporting your operation
We manage recruitment, training, staffing, payroll and day-to-day housekeeping delivery, reducing pressure on your internal team. - Sharing accountability
Clear reporting, defined responsibilities and experienced management give your hotel complete confidence in what has been delivered.
A stronger housekeeping operation, built around your hotel
We tailor housekeeping partnerships to your hotel’s needs, providing reliable teams, experienced management, and clear reporting for consistent quality and confidence in every clean.
Consistent high standards
Trained, uniformed teams work to agreed procedures and your hotel’s individual brand standards.
Greater operational resilience
Scalable staffing helps your hotel respond to seasonal peaks, high occupancy and demanding changeover periods.
Reduced management pressure
Godfrey Group manages recruitment, training, payroll, equipment, compliance and workforce planning.
Clear commercial control
A fixed price-per-clean model connects housekeeping costs directly to occupied rooms.
Complete visibility
Digital reporting gives hotel teams an accurate, time-stamped record of completed work and reported maintenance issues.
A better guest experience
Reliable room readiness, fewer housekeeping delays and consistently welcoming spaces help strengthen guest satisfaction.
Everything required to keep your hotel guest-ready
Our hotel-housekeeping partnerships can include:
- Daily bedroom cleaning and bed-making
- Bathroom cleaning, sanitisation and replenishment of toiletries
- Deep cleaning of carpets, hard floors and upholstery
- Linen coordination and linen-porter support
- Cleaning of lobbies, corridors, restaurants and other public areas
- Scheduled periodic and deep-cleaning programmes
- Real-time digital cleaning reports
- Photographic evidence of completed work
- Immediate reporting of maintenance issues
- Support for seasonal peaks and high-volume changeover periods
Every service is tailored to the layout, operating procedures and standards of your hotel.
All the essentials for a seamless housekeeping operation.
From skilled on-site teams to national operational support, we manage the people, equipment and processes behind consistently exceptional standards.
Complete on-site housekeeping
Skilled room attendants, linen porters and supervisors provide dependable day-to-day housekeeping delivery.
Recruitment, training & development
We manage recruitment, workforce planning, payroll, training and ongoing professional development.
Equipment, safety & compliance
Uniforms, PPE, cleaning materials, equipment, insurance and Health and Safety management are all covered.
Management support & oversight
Regional managers, national leadership and dedicated head-office teams provide clear accountability and oversight.
More responsible cleaning. The same exacting standards.
Accredited to ISO 14001 for Environmental Management, Godfrey Group delivers housekeeping services designed to support your sustainability goals without compromising cleanliness, hygiene or the guest experience.
- Reusable materials
Reusable cloths and mop heads help reduce waste across everyday housekeeping operations. - Water-efficient systems
SYR mopping systems control water use and help prevent unnecessary excess. - Eco-conscious products
Products including the Jangro Enviro range support more environmentally responsible cleaning practices. - Continual improvement
Reduced single-use plastics and ISO 14001-led processes demonstrate our ongoing commitment to greener cleaning.
Quality built into every clean.
Structured teams, controlled cleaning practices and real-time reporting provide complete confidence in every room.
Staff Structure
We provide reliable on-site teams supported by experienced management. Where required, we can also manage the transfer of existing employees while maintaining operational continuity.
Colour-coded cleaning
A clear colour-coding system helps prevent cross-contamination between different areas, supporting high standards of hygiene and working practices aligned with EHO guidance.
Real-time reporting
Room-specific QR codes create time-stamped cleaning records with photographic evidence and maintenance alerts, giving hotel teams immediate visibility into every completed clean.
Operational in weeks, not months.
Our onboarding is designed to be swift and effective, enabling our teams to be fully operational and providing outstanding service within a matter of weeks.
Site assessment
We review your room count, public areas, occupancy patterns and brand standards to understand exactly what’s needed.
Tailored proposal
A clear specification covering room attendants, supervisors, linen support and reporting, priced per clean so costs follow occupancy.
Team mobilisation
We recruit, train and equip your team ahead of launch, and manage the TUPE transfer of any existing housekeeping staff.
Ongoing checks
Regular audits, site visits and room-by-room digital records keep standards consistent, with issues raised as soon as they’re found.
Your hotel housekeeping questions & answers
Got questions about our Hotel Housekeeping? Take a look at some of the common ones we get asked.
Yes, we provide a full hierarchy of trained staff for full housekeeping services including room cleans, linen changes, and communal area cleaning.
Yes, we support hotels, holiday parks and resorts nationwide, with teams based strategically to serve a wide range of locations efficiently.
Absolutely. Our scalable teams are trained for peak check-in days, ensuring quick, thorough turnarounds.
Yes, our operatives are fully uniformed and we can provide DBS checks on request. All staff are trained to maintain discretion and professionalism.
We work with independent hotels, resorts, and national brands across a range of sizes and service levels.
We complete multiple TUPE transfers per year, so your staff will continue to work on your site, and their T&Cs stay the same.
We charge a fixed price for each clean we complete. As your occupancy fluctuates, your pricing will directly reflect this.